Privacy Policy

Your privacy is important to us. The purpose of this Privacy Policy is to inform you of how we handle or process your personal data in accordance with the Personal Data Protection Act 2012 (“the Act”). Please take a moment to read this Privacy Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.

By interacting with us, submitting information to us or signing up for any promotions or services offered by us, you agree and consent to Holiday Inn Express Singapore Clarke Quay, its related corporations and affiliates, and their respective successors-in-title as well as our respective representatives (collectively referred to herein as "Holiday Inn Express Singapore Clarke Quay ", "us", "we" or "our" and each, a “Holiday Inn Express Singapore Clarke Quay”) collecting, using, disclosing and sharing amongst themselves your Personal Data, and disclosing such Personal Data to Holiday Inn Express Singapore Clarke Quay’s authorised service providers and relevant third parties in the manner and for any of the purposes set forth in this Privacy Policy. In addition, this Privacy Policy will also provide you with more information on the bases upon which we may lawfully collect, use and/or disclose your Personal Data without your consent, where permitted by applicable law.

This Privacy Policy supplements but does not supersede nor replace any other consents you may have previously provided to Holiday Inn Express Singapore Clarke Quay nor does it affect any rights which Holiday Inn Express Singapore Clarke Quay may have at law in connection with the collection, use or disclosure of your Personal Data, and any consents you may have provided in connection with this Privacy Policy are cumulative and additional to any rights which we may have under applicable law to handle or process your Personal Data.

We reserve the right to update or modify this Privacy Policy from time to time, and send you notification of updates to this Privacy Policy in any form as we may deem appropriate. While you should regularly check this Privacy Policy, we may also inform you of how we process your Personal Data by publishing (or amending) this Privacy Policy and, where required by applicable law, by posting a notice, or reaching you via other forms of communication (e.g. sending you an SMS message or email) based on the contact particulars that we may have of you in our records from time to time. You may also contact us in the manner disclosed in this Privacy Policy to learn about our handling or processing of your Personal Data.

To the maximum extent permissible under applicable law, you agree to be bound by the prevailing terms of the Privacy Policy as updated from time to time on our websites and/or as you may be notified. Hence, please check regularly for updated information on the handling of your Personal Data.

For avoidance of doubt, this Privacy Policy forms a part of the Website Terms and Conditions (‘Website Conditions’). In the event of any conflict, inconsistency or conflict between this Privacy Policy and the Website Conditions, the Privacy Policy shall prevail. All defined terms contained in the Website Conditions shall apply to this Privacy Policy unless otherwise specifically stated.

1. Your Personal Data

1.1 In this Privacy Policy, “Personal Data” refers to any data or information about you from which you can be identified either (a) from that data; or (b) from that data and other information to which we have or are likely to have access. Examples of such Personal Data which you may provide to us include (depending on the nature of your interaction with us:

(a) your name, NRIC, passport or other identification number, telephone number(s), mailing address, email address and any other information relating to you which you have provided us in any forms you may have submitted to us, or in other forms of interaction with you;

(b) information about your use of Holiday Inn Express Singapore Clarke Quay website and services, including cookies, IP address, subscription account details and membership details, but only to the extent that Holiday Inn Express Singapore Clarke Quay may identify you from such information;

(d) your payment related information, such as your bank account or credit card information, and your credit history; and

(e) information about your usage of and interaction with our website and/or services including computer and connection information, device capability, bandwidth, statistics on page views, and traffic to and from our website.

2. Collection of Personal Data

2.1 Generally, Holiday Inn Express Singapore Clarke Quay collects your Personal Data in the following ways:

(a) when you submit forms or other documents relating to any of our products or services;

(b) when you register for or use any of our services on websites owned or operated by us or when you register as a member of websites owned and/or operated by us, or use services on such websites;

(c)when you interact with our Concierge or Front office officers;

(d) when you use some of our services;

(e) when you establish any online accounts with us;

(f) when you request that we contact you;

(g) when you are contacted by, and respond to, our marketing representatives, agents and other service providers;

(h) when you respond to our request for additional Personal Data;

(i) when you ask to be included in an email or other mailing list;

(j) when you respond to our promotions and other initiatives;

(k) when you submit a job application or a scholarship application;

(l) when you enter into tenancy agreements with us;

(m) when we receive references from business partners and third parties, for example, where you have been referred by them;

(n) when you submit your Personal Data to us for any other reason.

2.2 When you browse our website or Apps, you generally do so anonymously but please see the section below on cookies and other related technologies which we have implemented on our website. We do not, at our website, automatically collect Personal Data unless you provide such information to us

2.3 If you provide us with any Personal Data relating to a third party (e.g. information of spouse, children, parents, employees and/or authorised representatives), by submitting such information to us, you represent to us that you have obtained the consent of the third party to you providing us with their Personal Data for the respective purposes.

2.4 You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with products and services you have requested, or processing any requests and applications you may have made to us.

3. Purposes for the Collection, Use and Disclosure of Your Personal Data

3.1 Generally, Holiday Inn Express Singapore Clarke Quay collects, uses and discloses your Personal Data for the following purposes:

(a) responding to, processing and handling your queries, requests, complaints and feedback;

(b) managing the infrastructure and business operations of Holiday Inn Express Singapore Clarke Quay and complying with internal policies and procedures;

(d) matching any Personal Data held which relates to you for any of the purposes listed herein;

(e) verifying your identity;

(f) preventing, detecting and investigating crime, including fraud and money-laundering, and analyzing and managing other commercial risks;

(g) protecting and enforcing our contractual and legal rights and obligations;

(h) conducting audits, reviews and analysis of our internal processes, action planning and managing commercial risks;

(i) preventing, detecting and investigating crime and managing the safety and security of our premises and services (including but not limited to carrying out CCTV surveillance and conducting security clearances);

(j) compliance with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities; and/or

(k) any other purpose relating to or reasonably necessary for any of the above.

3.2. In addition, Holiday Inn Express Singapore Clarke Quay may collect, use and disclose your Personal Data for the following purposes, depending on the nature of our relationship with you:

(a) If you have a subscription or membership account with us:

(i) to process your application for Online Subscription Services;

(ii) to maintain your account with us;

(iii) to verify and process your personal particulars and payments in relation to provision of Online Subscription Service to you;

(iv) to provide you with the goods and services which you have signed up for;

(v) communicating with you to inform you of changes and development to Holiday Inn Express Singapore Clarke Quay policies, terms and conditions and other administrative information, including for the purposes of servicing you in relation to products and services offered to you;

(vi) resolving complaints and handling requests and enquiries;

(vii) conducting market research for statistical, profiling and statistical analysis for the improvement of services provided to you; and

(viii) any other purpose relating to or reasonably necessary for any of the above;

3.3 In addition, where permitted under applicable laws, Holiday Inn Express Singapore Clarke Quay may also collect, use and disclose your Personal Data, and share your Personal Data with Holiday Inn Express Singapore Clarke Quay business partners, service providers and/or other third parties for the following purposes (which we may describe in our documents and agreements as "Additional Purposes" for the handling of Personal Data):

(a) providing services, products and benefits to you, including promotions, loyalty and reward programmes;

(b) matching Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision or offering of products and services, whether by Holiday Inn Express Singapore Clarke Quay or other third parties;

(c) administering contests, competitions and conducting lucky draws, including, where necessary, in order to announce the results of these contests, competitions and lucky draws and identify and contact the winners, and in order to publicise and conduct marketing strictly related to these contests, competitions and lucky draws;

(d) sending you details of products, services, special offers and rewards, either to our customers generally, or of particular products and services, special offers and rewards which may be of interest to you; and

(e) conducting market research, data analytics, understanding and determining customer location, preferences and demographics for us, our service providers and/or other third parties to develop insights into the industry, review, develop and improve our, our business partners', service providers' and/or other third parties' products, services and also develop special offers and marketing programmes.

3.4 If you have provided your Singapore telephone number(s) and have indicated that you consent to receiving marketing or promotional information via your Singapore telephone number(s), then from time to time, Holiday Inn Express Singapore Clarke Quay may contact you using such Singapore telephone number(s) (including via voice calls, sms, fax or other means) with information about our products and services (including discounts and special offers).

3.5 In relation to particular products or services or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use or disclose your Personal Data. If so, then we will collect, use and disclose your Personal Data for these purposes as well.

3.6 You may withdraw your consent for receiving marketing or promotional materials/communication by contacting us using the contact details below. Once we receive confirmation that you wish to withdraw your consent for marketing or promotional materials/communication, it may take up to 30 calendar days for your withdrawal to be reflected in our systems. Therefore, you may still receive marketing or promotional materials/communication during this period of time. Please note that even if you withdraw your consent for the receipt of marketing or promotional materials, we may still contact you for other purposes in relation to the products and services that you have requested or purchased from Holiday Inn Express Singapore Clarke Quay.

3.7 You also consent to the collection, use and disclosure of your Personal Data by Holiday Inn Express Singapore Clarke Quay in connection with any transaction relating to the acquisition, divestment, securitisation, amalgamation, listing or other transaction relating to any interest in Holiday Inn Express Singapore Clarke Quay, the shares or assets of Holiday Inn Express Singapore Clarke Quay, and any other corporate transaction involving Holiday Inn Express Singapore Clarke Quay any evaluation or due diligence relating thereto, as well as to the collection, use and disclosure of such information by the counterpart(ies) thereto for the same purposes, and the provision of goods and services by such counterpart(ies) following such transaction, as may be relevant.

4. Disclosure of Personal Data

4.1 Holiday Inn Express Singapore Clarke Quay will take reasonable steps to protect your Personal Data against unauthorised disclosure. Subject to the provisions of any applicable law, this Personal Data may be disclosed, for the purposes listed above (where applicable), to the following third parties, whether they are located overseas or in Singapore:

(a) Holiday Inn Express Singapore Clarke Quay affiliates;

(b) agents, contractors or third party service providers who provide operational services to Holiday Inn Express Singapore Clarke Quay, such as telecommunications, information technology, payment, payroll, processing, training, market research, newspaper vendor services, newspaper delivery services, storage, archival or other services to Holiday Inn Express Singapore Clarke Quay;

(c) vendors or any third party business partners who offer goods and services or sponsor contests or other promotional programs on Holiday Inn Express Singapore Clarke Quay’s sites, whether in conjunction with us or not;

(d) external business and charity partners in relation to corporate promotional events;

(e) the Credit Bureau, or in the event of default or disputes, any debt collection agencies or dispute resolution centres;

(f) any business partner, investor, assignee or transferee (actual or prospective) to facilitate business asset transactions (which may extend to any merger, acquisition or asset sale);

(g) anyone to whom we transfer or may transfer our rights and duties;

(h) banks, credit card companies and their respective service providers;

(i) our professional advisors such as our auditors and lawyers;

(j) relevant government regulators or authority or law enforcement agency to comply with any laws or rules and regulations imposed by any governmental authority; and

(k) any other party to whom you authorise us to disclose your personal data.

5. Deemed consent

5.1 In addition to the matters set forth above, subject to and in accordance with applicable law, you shall be deemed to have consented to Holiday Inn Express Singapore Clarke Quay collecting, using, disclosing and sharing amongst ourselves your Personal Data, and disclosing such Personal Data to Holiday Inn Express Singapore Clarke Quay’s authorised service providers and relevant third parties:

(a) where in response to a request for your Personal Data in connection with identified purposes, you voluntarily provide such Personal Data to Holiday Inn Express Singapore Clarke Quay for such purpose(s);

(b) where the collection, use or disclosure of your Personal Data is reasonably necessary for the conclusion and/or performance of a contract between you and us or any other organisation entered into at your request, which may include recipients of your Personal Data not indicated in this Privacy Policy; or

(c) where we have brought to your attention our intention to collect, use or disclose your personal data for identified purposes, and you have not taken any action to opt out within the period specified in our notices. For this purpose, you agree that we may provide you such notices via the Holiday Inn Express Singapore Clarke Quay website, or via other forms of communication (e.g. SMS or email) based on the contact particulars that we may have of you in our records from time to time.

6. Other Bases for Handling or Processing Your Personal Data

6.1 In addition to and without limiting the consents you have provided to our collection, use and disclosure of your Personal Data for the purposes set out elsewhere in this Privacy Policy, where permitted by applicable law, Holiday Inn Express Singapore Clarke Quay may also in accordance with the requirements thereof also collect, use and/or disclose your Personal Data as further detailed below including without your further consent, where we meet the requirements of applicable law:

(a) for our legitimate interests or the legitimate interests of any other person, including but not limited to the purposes expressly set forth in this Privacy Policy; or

(b) for improving our products, services, processes or business, understanding customer preferences and personalising experiences and recommendations, based on your Personal Data records with any Holiday Inn Express Singapore Clarke Quay Companies (regardless whether you are an existing or prospective customer of any Holiday Inn Express Singapore Clarke Quay Companies).

7. Use of Cookies and Related Technologies

7.1 When you interact with us on our websites, applications or services, we may collect or analyse anonymised information from which individuals cannot be identified (“Aggregate Information”), such as number of users and their frequency of use, the number of page views (or page impressions) that occur on the website and common entry and exit points into website.

7.2 Holiday Inn Express Singapore Clarke Quay uses cookies, and other related technologies which have different functions. They are either necessary for the functioning of our services, help us improve our performance, or serve to provide you with extra functionalities.

7.3 Cookies– Small data file which is sent to your browser to store and track Aggregate Information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. Cookies can be disabled or removed by tools that are available in most commercial browsers. The preferences for each browser you use will need to be set separately and different browsers offer different functionality and options.

7.4 Web beacons- Small graphic images (also known as "pixel tags" or "clear GIFs") that are not apparent to the user. Tracking links and/or similar technologies consist of a few lines of programming code and can be embedded in our websites or platforms. Web beacons are usually used in conjunction with cookies and primarily used for statistical analysis purposes. This technology can also be used for tracking traffic patterns on websites and platforms, as well as finding out if an e-mail has been received and opened and to see if there has been any response.

7.5 We may use the terms "cookies" or "related technologies" interchangeably in our policies to refer to all technologies that we may use to collect or store information in your browser or device or that collect information or assist in identifying you as a unique user in the manner described above.

7.6 Holiday Inn Express Singapore Clarke Quay may use an independent company (the “Third Party Market Research Company”) to measure and analyse the Internet usage across Holiday Inn Express Singapore Clarke Quay Holiday Inn Express Singapore Clarke Quay uses the Third Party Market Research Company’s services to collect the following core information on the usage of our websites, including:

(a) The number of page views (or page impressions) that occur on Holiday Inn Express Singapore Clarke Quay websites;

(b) The number of unique visitors to Holiday Inn Express Singapore Clarke Quay websites;

(c) How long these unique visitors (on average) spend on Holiday Inn Express Singapore Clarke Quay websites when they do visit; and

(d) Common entry and exit points into Holiday Inn Express Singapore Clarke Quay

7.7 This information is aggregated by the Third Party Market Research Company and provided to Holiday Inn Express Singapore Clarke Quay to assist in analysing the usage of Holiday Inn Express Singapore Clarke Quay Such data is also accessible by media organizations and research companies, for the purpose of conducting industry comparisons with other Internet portals.

7.8 Pages on Holiday Inn Express Singapore Clarke Quay websites may be coded with software which enables the Third Party Market Research Company to track visitors to our websites.

7.9 For more information about the cookies and other related technologies we use, please see our Cookie Policy. Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser. However, you may not be able to enter certain part(s) of our website.

8. Third-Party Sites

8.1 Our website may contain links to other websites operated by third parties, such as our business partners. We are not responsible for the privacy practices of websites operated by third parties that are linked to our website. We encourage you to learn about the privacy policies of such third party websites. Some of these third party websites may be co-branded with our logo or trademark, even though they are not operated or maintained by us. Once you have left our website, you should check the applicable terms, conditions and policies of the third party website to determine how they will handle any information they collect from you.

9. Withdrawal, Access and Correction of your Personal Data

9.1 Should you wish to withdraw consent to use of your Personal Data or obtain access to or make corrections to your Personal Data records, please log in to the relevant account through which the Personal Data was provided, if any, failing which please contact the relevant Personal Data Protection Officer, contact details of which are found in the Personal Data Protection Statement or similar document elsewhere on the relevant Holiday Inn Express Singapore Clarke Quay

9.2 Please note that if your Personal Data has been provided to us by a third party, you should contact such third party directly to make any queries, feedback, and access and/or correction requests to Holiday Inn Express Singapore Clarke Quay on your behalf.

9.3 Please note that if you withdraw your consent to any or all use of your Personal Data, depending on the nature of your request, Holiday Inn Express Singapore Clarke Quay may not be in a position to continue to provide its products or services to you or administer any contractual relationship in place, and this may also result in the termination of any agreements with Holiday Inn Express Singapore Clarke Quay and your being in breach of your contractual obligations or undertakings, and Holiday Inn Express Singapore Clarke Quay’s legal rights and remedies in such event are expressly reserved.

10. Governing Law

10.1. This Privacy Policy shall be governed in all respects by the laws of Singapore.

Website T&Cs

Welcome to our Site. Please read the following Website Terms and Conditions carefully (including our Privacy Policy) (collectively “Website Conditions”) before using the Site and/or the Services (both defined below), so that you are aware of your legal rights and obligations with respect to Holiday Inn Express Singapore Clarke Quay and/or its related entities, affiliates and subsidiaries, and their respective successors-in-title (individually and collectively, "Holiday Inn Express Singapore Clarke Quay").

By your (or where Clause 1.1(b)(iii) applies, your child’s or ward’s) access of the Site and/or use of the Services, you hereby agree to be legally bound by this Agreement (as defined below). If you do not accept this Agreement, please leave the Site and discontinue use of the Services immediately.

1. Agreement

1.1 You hereby represent and warrant that:

(a) you have read, agree and consent to this Agreement, including these Website Conditions and the terms of our Privacy Policyas amended from time to time, and the terms of the Privacy Policy are incorporated into this Agreement by reference;

(b) you are at least 18 years old and have the necessary legal capacity, right, power and authority to agree to this Agreement and you are either;

(i) accessing the Site, using the Services and contracting in your own personal capacity;

(ii) accessing the Site, using the Services and contracting on behalf of a corporate entity; or

(iii) contracting as parent or guardian of a child or ward who is less than 18 years old and who is accessing the Site and using the Services, in which event you agree as his/her parent/guardian, both in your personal capacity and on behalf of your child/ward, to be bound by this Agreement and to be liable for your child’s or ward’s acts and omissions while accessing the Site and/or using the Services, and you also agree to ensure that your child or ward observes this Agreement;

(c) you are authorised to bind the entity (yourself or your corporate entity) on whose behalf you are contracting and such entity agrees to be bound by this Agreement; and

(d) all of the information provided by you to Holiday Inn Express Singapore Clarke Quay (including without limitation personal particulars and contact information) is accurate and complete. If in connection with your use of the Site and/or Services, you provide the Personal Data of any third parties, you further warrant and represent that these third parties have also consented to the terms of the Privacy Policy, and to the collection, use and disclosure of their Personal Data in accordance with the aforesaid.

1.2 Holiday Inn Express Singapore Clarke Quay reserves the right to change, modify, suspend or discontinue the whole or any portion of the Services or Site at any time. Holiday Inn Express Singapore Clarke Quay may also impose limits on certain features or restrict your access to parts or the entire Services or Site without notice or liability.

1.3 Holiday Inn Express Singapore Clarke Quay may from time to time vary, replace, delete, supplement or amend this Agreement by posting the amended Agreement at the Site. Any use of the Services after the amendment of this Agreement will be deemed to be acceptance of the amended Agreement by you. If you do not agree to the amended Agreement, you have the right to close your Account and/or cease using the Services.

2. Definitions

2.1 In this Agreement, the following definitions shall apply unless the context does not permit such application:

“Account” means a registered account of a Member opened under the Site or any App.

“Agreement” means the agreement formed by these Website Conditions and the Privacy Policy, and in the case of a Member, by these Website Conditions and the Privacy Policy

“Computer” means your computer, notebook computer, personal digital assistant, mobile phone or other electronic device used to access the Site or the Services.

“Content” means materials, information, news, advertisements, listings, data, input, text, songs, audio, video, pictures, graphics, software, blogs, webcasts, podcasts, broadcasts, messages, software, comments, suggestions, ideas and other content.

“Linked Sites” is defined in Clause 9.1.

“Member” means a registered member of the Site.

“Member Conditions” means the terms and conditions applicable to Members accessible here.

“Personal Data” means, data, whether true or not, about an individual who can be identified from that data or from that data and other information to which a party has or is likely to have access.

“Servers” means the computer software, systems and servers hosting, operating, managing, providing or contributing to the Site and the Services.

“Services” is defined in Clause 3.2.

“Site” means the Holiday Inn Express Singapore Clarke Quay website and/or platform and includes but is not limited to the material and information contained in the website and/or platform, including any Content and RSS feeds, APIs, software code and scripts, and any other downloadable materials displayed or incorporated therein, as well as the Services offered thereon, as may be applicable.

"Holiday Inn Express Singapore Clarke Quay Content" means all Content of Holiday Inn Express Singapore Clarke Quay that is made available on or via the Site or a Holiday Inn Express Singapore Clarke Quay website.

“Third Party Products” means products and services of third parties, including other users, advertised on or available at the Site or websites linked from the Site.

“Third Party User Content” means all User Content which is not created, transmitted, posted or uploaded by you.

“User Content” means all Content on the Site which is created, transmitted, posted or uploaded by a user of the Site.

2.2 The words “include” and “including” shall not be construed as having any limiting effect.

2.3 The headings in this Agreement do not have any legal effect nor shall they affect the construction of this Agreement in any way.

3. Site and Services

3.1 The Site is owned and maintained by Holiday Inn Express Singapore Clarke Quay.

3.2 Holiday Inn Express Singapore Clarke Quay may offer one or more of the following services on or through the Site (each a “Service” and collectively the “Services”):

(a) access to a collection of information, news, data, text, listings, graphics, images, videos, audio files, podcasts, webcasts, software applications and other types of works, including any print, digitised or electronic newspapers, magazines, Apps or other content of Holiday Inn Express Singapore Clarke Quay, whether through an online store or otherwise;search engines or tools;

(b) a platform to create, upload and publicly make available personalised content;

(d) message boards, forums, blogs, communication tools;

(e) a social networking platform;

(f) email alerts; and

(g) any other features, content or applications that Holiday Inn Express Singapore Clarke Quay may offer on or through the Site from time to time in its sole and absolute discretion.

3.3 You acknowledge and agree that to access and use certain Services, you will be required to register as a Member and additionally shall be bound to strictly comply with the Member Conditions and/or such other terms and conditions as Holiday Inn Express Singapore Clarke Quay may prescribe in addition to these Website Conditions and the other terms of this Agreement.

3.4 From time to time Holiday Inn Express Singapore Clarke Quay will run competitions, promotions and surveys at the Site. These are subject to additional terms and conditions that will be made available at the time they are run.

4. Content Use Conditions

4.1 You may not reproduce, modify, adapt, translate, publish, display, communicate, transmit, broadcast, podcast, webcast, distribute, sell, trade or exploit for any commercial or other purposes, any portion of, or any access to:

(a) any Service;

(b) the Site;

(c) any Holiday Inn Express Singapore Clarke Quay Content except, to the extent permitted, with the prior written consent of Holiday Inn Express Singapore Clarke Quay or unless expressly permitted in this Agreement; or

(d) any Third Party User Content except, to the extent permitted, with the prior written consent of Holiday Inn Express Singapore Clarke Quay and the owner or licensee of the specific User Content.

4.2 Without prejudice to the generality of Clause 4.1, you agree not to reproduce, display or otherwise provide access to the Services, Holiday Inn Express Singapore Clarke Quay Content, or Third Party User Content on another website or server, for example through framing, mirroring, linking, spidering, scraping or any other technological means (including any technology available in the future), without the prior written permission of Holiday Inn Express Singapore Clarke Quay.

4.3 You may for your personal, non-commercial use:

(a) retrieve and display Holiday Inn Express Singapore Clarke Quay Content on any compatible device owned by you;

(b) print a single copy of Holiday Inn Express Singapore Clarke Quay Content on paper (but not photocopy them); and

(c) store such Holiday Inn Express Singapore Clarke Quay Content in electronic form on disk or on a mobile device owned by you (but not on any server or other storage device connected to a network).

4.4 All Holiday Inn Express Singapore Clarke Quay Content are the copyrighted work of Holiday Inn Express Singapore Clarke Quay or its content or software providers, and Holiday Inn Express Singapore Clarke Quay reserves and retains all rights in the Holiday Inn Express Singapore Clarke Quay Content. Use of some Holiday Inn Express Singapore Clarke Quay Content may be governed by the terms of an accompanying end user license agreement.

4.5 You may not decompile, reverse engineer or otherwise attempt to discover the source code of any Holiday Inn Express Singapore Clarke Quay Content available on the Site or through a Service except under the specific circumstances expressly permitted by law or Holiday Inn Express Singapore Clarke Quay in writing.

5. Intellectual Property

5.1 The copyright, patents, trade marks, registered designs and all intellectual property rights in the Services, the Site, and all Holiday Inn Express Singapore Clarke Quay Content, including without limitation the copyright in the compilation of all User Content, shall vest in and remain with Holiday Inn Express Singapore Clarke Quay.

5.2 The trademarks, logos and service marks ("Marks") displayed on the Site are the property of Holiday Inn Express Singapore Clarke Quay or other third parties, and all rights to the Marks are expressly reserved by Holiday Inn Express Singapore Clarke Quay or relevant third parties. You shall not use any Marks without the prior written consent of Holiday Inn Express Singapore Clarke Quay or such third party. Holiday Inn Express Singapore Clarke Quay and its subsidiaries aggressively enforce their intellectual property rights to the fullest extent of the law. The name of Holiday Inn Express Singapore Clarke Quay or any other Marks may not be used in any way, including in any advertising or publicity, or as a hyperlink without prior written permission of Holiday Inn Express Singapore Clarke Quay.

5.3 The domain name on which the Site is hosted on is the sole property of Holiday Inn Express Singapore Clarke Quay and you may not use or otherwise adopt a similar name for your own use.

6. Online Conduct

6.1 You hereby undertake:

(a) to comply with this Agreement, and such other notices or guidelines that may be posted on the Site by Holiday Inn Express Singapore Clarke Quay from time to time (which are hereby incorporated by reference into this Agreement);

(b) not to use any Service or Holiday Inn Express Singapore Clarke Quay Content for any unlawful purpose, and to comply with all applicable laws and regulations, including without limitation, copyright law, the Protection from Online Falsehoods and Manipulation Act 2019 (No. 18 of 2019) and the Protection from Harassment Act (Cap. 256A));

(c) not to hack into, interfere with, disrupt, disable, over-burden or otherwise impair the proper working of the Site, Services or Servers, which shall include but is not limited to denial-of-service attacks, spoof attacks, session hacking, sniffing, tampering, reverse engineering or reprogramming;

(d) not to use any automated process, use any kind of scripting software or bots or service to access and/or use the Site and/or Services; and

(e) not to use the Account of another Member at any time, whether with or without his/her permission.

7. Disclaimers & Limitations

7.1 While we make every effort to ensure that all Holiday Inn Express Singapore Clarke Quay Content displayed on the Site is accurate and complete, we provide the Holiday Inn Express Singapore Clarke Quay Content for informative purposes and on an ‘as is’, ‘as available’ basis only without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, Holiday Inn Express Singapore Clarke Quay disclaims all warranties, express or implied, including, but not limited to, implied warranties of satisfactory quality, merchantability or fitness for a particular purpose, compliance with description, or the warranty of non-infringement. Without limiting the foregoing, Holiday Inn Express Singapore Clarke Quay does not warrant that the functions contained in or access to or use of the Site, Services, Holiday Inn Express Singapore Clarke Quay Content or other content will be timely, secure, uninterrupted or error-free or without omission, that defects will be corrected, or that the Site, Services, Holiday Inn Express Singapore Clarke Quay Content or the Servers are free of viruses or other harmful components, or that the download, installation or use of any Holiday Inn Express Singapore Clarke Quay Content in or with any Computer will not affect the functionality or performance of the Computer. Holiday Inn Express Singapore Clarke Quay does not warrant or make any representations regarding the use or the results of the use of the Holiday Inn Express Singapore Clarke Quay Content, the Services, the Site or the Servers in terms of their correctness, accuracy, completeness, reliability, or otherwise. You agree that you (and not Holiday Inn Express Singapore Clarke Quay) shall bear and assume all risk arising out of your use of the Site, Services, Holiday Inn Express Singapore Clarke Quay Content or the Servers including, without limitation the entire cost of all necessary servicing, repair, or correction, including any defect, problem or damage in any Computer. Without limiting the foregoing, you agree not to hold Holiday Inn Express Singapore Clarke Quay liable for the loss of any of your User Content that is due to any circumstances beyond the control of Holiday Inn Express Singapore Clarke Quay.

7.2 The data and information made available on the Site are of a general nature and do not purport, and shall not in any way be deemed, to constitute an offer or provision of any professional or expert advice. You should at all times consult a qualified expert or professional adviser to obtain advice and independent verification of the information and data contained herein before acting on it. Any financial or investment information in the Site are for use in Singapore only and are intended to be for your general information only. You should not rely upon such information in making any particular investment or other decision which should only be made after consulting with a fully qualified financial adviser. Such information does not and is not intended to constitute any form of investment advice or any inducement, invitation or recommendation relating to any of the products listed or referred to. Any arrangement made between you and a third party named on or linked to from these pages is at your sole risk and responsibility. Holiday Inn Express Singapore Clarke Quay does not sponsor, endorse or promote any financial products, services or information.

7.3 You acknowledge that it is not Holiday Inn Express Singapore Clarke Quay’s policy to exercise editorial control over, and to review, edit or amend any data, information, materials or contents of any User Content, posting, email or any information that may be inserted or made available on the Site by other users of the Services and that Holiday Inn Express Singapore Clarke Quay does not endorse and shall not be responsible for any such content.

7.4 You acknowledge and agree that Holiday Inn Express Singapore Clarke Quay does not endorse or recommend, is not an agent, reseller or distributor of, and has no control over Third Party Products, and Holiday Inn Express Singapore Clarke Quay hereby expressly disclaims all liabilities and responsibilities arising in relation to any Third Party Products whether available or advertised via the Site or on Linked Sites.

7.5 You agree that all statements, offers, information, opinions, materials, User Content, and Third Party Products, from other users and from advertisers and other third parties on the Site should be used, accepted and relied upon only with care and discretion and at your own risk, and Holiday Inn Express Singapore Clarke Quay shall not be responsible for any loss, damage or liability incurred by you arising from such use or reliance.

7.6 You also acknowledge and agree that some Services may enable other users to upload User Content to the Site, and that some of these may be offensive, annoying, unlawful, in breach of this Agreement, contain viruses or cause you damage. While we may remove any such User Content brought to our notice at our sole and absolute discretion, you acknowledge and agree that we cannot be responsible or liable for any User Content, and you agree to exercise access and use User Content only at your own risk and with care and discretion.

7.7 Holiday Inn Express Singapore Clarke Quay may in our sole and absolute discretion, screen, delete and/or remove any Content made available on the Site, including where Holiday Inn Express Singapore Clarke Quay receives a complaint from another user or a notice of intellectual property infringement or other direction for removal, or where in Holiday Inn Express Singapore Clarke Quay’s sole and absolute opinion such Content is in breach of this Agreement, or is illegal or otherwise objectionable, or for any other reason as Holiday Inn Express Singapore Clarke Quay may see fit. Holiday Inn Express Singapore Clarke Quay may use automated systems that analyse any Content made available by you to help detect infringement and abuse, such as spam, malware, and illegal content. Holiday Inn Express Singapore Clarke Quay may delete, archive, block or remove communications by you (including but not limited to feedback, postings, messages and/or chats).

7.8 You agree that:

(a) Holiday Inn Express Singapore Clarke Quay shall be entitled at any time, at its sole and absolute discretion and without prior notice, to add to, vary, terminate, withdraw or suspend the operation of the whole or any part or feature of the Site or Services without assigning any reason; and

(b) (access to or the operation of the Site, Servers and/or the Services may from time to time be interrupted or encounter technical or other problems and may not necessarily continue uninterrupted or without technical or other errors,

(c) and in any such event, Holiday Inn Express Singapore Clarke Quay shall not be liable for any loss, liability or damage which may be incurred as a result.

7.9 In no event shall Holiday Inn Express Singapore Clarke Quay be liable to you for any damages, losses, expenses, liabilities under any causes of action (whether in contract or tort including, but not limited to negligence, or otherwise) caused through the use of, or the inability to use, the Holiday Inn Express Singapore Clarke Quay Content, User Content, Services, Third Party Products, any Computers, the Site, or any other website. In the event that Holiday Inn Express Singapore Clarke Quay is liable for damages despite the foregoing provision, you agree that Holiday Inn Express Singapore Clarke Quay’s aggregate liability to you for any and all causes of action in relation to the Holiday Inn Express Singapore Clarke Quay Content, Services, Site, and the Agreement, shall not exceed in aggregate of S$50.00 or the total amount of fees and charges paid and/or payable by you for the Services to Holiday Inn Express Singapore Clarke Quay for the one (1) month period immediately preceding the time such liability arose, whichever is lower.

7.10 Under no circumstances, including, but not limited to, negligence, shall Holiday Inn Express Singapore Clarke Quay be liable for any indirect, special, consequential, loss of profits, loss of business or incidental damages suffered by any party or that result from (A) this Agreement; or (B) the use of, or the inability to use, the Holiday Inn Express Singapore Clarke Quay Content, Services, Site, or any other website, even if Holiday Inn Express Singapore Clarke Quay or a Holiday Inn Express Singapore Clarke Quay authorised representative has been advised of, or should have foreseen, the possibility of such damages.

7.11 To the maximum extent permitted by applicable law, Holiday Inn Express Singapore Clarke Quay disclaims all liability for any direct, incidental or consequential damage or loss suffered by you that may result from the collection, use or disclosure of your Personal Data, including but not limited to any loss of, or any inability to retrieve, any Personal Data, howsoever caused, or any inaccuracy in the Personal Data presented, used or transmitted.

7.12 You agree that the above exclusions and limitations of liability are reasonable and enable the Services and the Holiday Inn Express Singapore Clarke Quay Content to be provided by Holiday Inn Express Singapore Clarke Quay at either reasonable costs or no costs to you.

8. Linked Sites

8.1 Holiday Inn Express Singapore Clarke Quay may provide links to other sites ("Linked Sites") that may be of relevance and interest to users. Holiday Inn Express Singapore Clarke Quay has no control over, and is not responsible for, the content on the Linked Sites or for any damage you may incur from the Linked Sites (including any virus, spyware, malware, worms, errors or damaging material contained in the Linked Sites) or the availability of any content on the Linked Sites, and you hereby irrevocably waive any claim against us with respect to the Linked Sites.

9. Data Use & Privacy

9.1 Please do not submit any personal information or data without first reading our Privacy Policywhich explains our data use and privacy practices in detail.

9.2 The foregoing consents provided by you in Clause 1 supplements but does not supersede nor replace any other consents you may have previously provided to Holiday Inn Express Singapore Clarke Quay in respect of your Personal Data, and your consents herein are additional to any rights which we may have at law to collect, use or disclose your Personal Data.

9.3 The Site may provide links to Linked Sites whose data protection and privacy practices may differ from those set forth here. We are not responsible for the content and privacy practices of these other websites and you agree to review and abide by the data protection and privacy notices of those sites.

9.4 The Site uses cookies. A cookie is a small text file which is placed on your device whenever you run or use the Site. These cookies collect information about your use of the Site. We use cookies and other related technologies to facilitate your use of the Site and to improve your experience of the Site. You may change the settings on your device to block the use of cookies. However, if you do choose to block the cookies used in the Site, you may not be able to use certain features and functions of the Site.

10. Termination

10.1 You agree that Holiday Inn Express Singapore Clarke Quay has the right in its sole and absolute discretion and without notice to restrict, suspend, or terminate your Account and/or your access to all or any part of the Site or Services, without assigning any reason. Grounds for such termination may include, but are not limited to: (a) a breach of any of the terms under the Agreement; (b) violation of any applicable law; (c) fraudulent, harassing, defamatory, threatening or abusive behaviour; and/or (d) behaviour that is harmful to other users, third parties, or the business interests of Holiday Inn Express Singapore Clarke Quay. Use of your Account, the Site and/or the Services for illegal, fraudulent, harassing, defamatory, threatening or abusive purposes may be referred to law enforcement authorities without notice to you.

10.2 Upon suspension or termination of your Account or your access to all or any part of the Site or Services,

(a) all rights and/or licences granted to you under this Agreement shall immediately terminate;

(b) we may remove or discard from the Services any Content associated with your Account; and

11. Notification of Infringement

11.1 Holiday Inn Express Singapore Clarke Quay reserves the right to investigate notices of copyright, trademark and other intellectual property infringement (“Infringement”) in respect of Holiday Inn Express Singapore Clarke Quay Content, User Content and other material on the Site (“Infringing Material”) and take appropriate action. If you believe that your work has been used or copied in a way that constitutes Infringement and such Infringement is occurring on the Site, please notify Holiday Inn Express Singapore Clarke Quay in writing immediately in the form and containing the information prescribed by the Singapore Copyright Act (Cap. 63) (“Infringement Notice”).

11.2 Holiday Inn Express Singapore Clarke Quay will duly consider all Infringement Notices submitted in the above manner. In return, you agree that you shall not take any legal action or exercise any legal remedy you may have against Holiday Inn Express Singapore Clarke Quay in respect of any Infringing Material, unless you have first given Holiday Inn Express Singapore Clarke Quay the Infringement Notice and sufficient opportunity to remove the Infringing Material, and thereafter Holiday Inn Express Singapore Clarke Quay refuses or fails to remove the Infringing Material within a reasonable time. Where Holiday Inn Express Singapore Clarke Quay removes the Infringing Material in response to your Infringement Notice, you agree not to exercise and you hereby waive, any right of action against Holiday Inn Express Singapore Clarke Quay under applicable law which you may have in respect of any Infringing Material appearing on the Site prior to such removal by Holiday Inn Express Singapore Clarke Quay.

11.3 You acknowledge and agree that Holiday Inn Express Singapore Clarke Quay has no control and cannot undertake responsibility or liability in respect of Infringing Material appearing on Linked Sites or other third party sites.

12. Content

12.1 Holiday Inn Express Singapore Clarke Quay reserves the right to investigate notices of infringement under the Protection from Online Falsehoods and Manipulation Act 2019 (No. 18 of 2019), including without limitation the Code of Practice for Transparency of Online Political Advertisements and the Code of Practice for Preventing and Countering Abuse of Online Accounts (“Relevant Notices”) received in respect of Holiday Inn Express Singapore Clarke Quay Content, User Content and other material on the Site and take such action as it considers appropriate to comply with the requirements of the said Act and/or Codes.

12.2 If you believe that any Holiday Inn Express Singapore Clarke Quay Content, User Content and other Material on the Site contravenes the said Act or any other written law, including without limitation where (a) there are online political advertisements that are undisclosed or miscategorised; (b) there is a suspected abuse of advertising tools by malicious actors; and/or (c) there are compromised end-user account(s) and/or account(s) that impersonate any "verified" accounts, you may notify Holiday Inn Express Singapore Clarke Quay in writing by completing and submitting the form prescribed by Holiday Inn Express Singapore Clarke Quay from time to time for such purposes, available here.

12.3 If you detect any suspected vulnerabilities or weaknesses in the Services, the Site, systems, resources and/or processes which may potentially affect Holiday Inn Express Singapore Clarke Quay's internet-accessible Services, notify us immediately or as soon as practicable at [Email] You will be prompted to submit a report after emailing us at [Email]– kindly follow the instructions provided. Holiday Inn Express Singapore Clarke Quay works with [Vendor Name], a security platform to receive vulnerability reports safely and securely. This Clause 12.3does not authorise or permit the taking of any action which may contravene applicable laws and regulations, including without limitation the Computer Misuse Act (Cap. 50A) and all of Holiday Inn Express Singapore Clarke Quay's rights and remedies are expressly reserved. Without limiting the generality of the foregoing, any exploitation or testing of suspected vulnerabilities or gaining unauthorised access to any computer program or data is prohibited, and you agree and undertake not to:

(a) publish or publicly disclose any suspected vulnerability to any third party;

(b) deploy destructive, disruptive or other unlawful means to detect vulnerabilities, including without limitation any attacks on physical security, social engineering, denial of service, brute force attacks; and

(c) exploit, test or otherwise use any suspected vulnerability, including without limitation taking any step(s) to access, copy, create, delete, modify, manipulate or download any data or programme, build system backdoor(s), modify system configuration(s), facilitate or share system access.

13. Jurisdictional Issues

13.1 The Site is owned and operated by Holiday Inn Express Singapore Clarke Quay in Singapore. Holiday Inn Express Singapore Clarke Quay makes no representation that the Contents of the Site are appropriate or available for use in your location. Those who choose to access the Site from any location do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

14. Indemnity

14.1 You agree to indemnify and hold Holiday Inn Express Singapore Clarke Quay, and its subsidiaries, affiliates, officers, agents, partners, and employees, harmless from all claims, demands, actions, proceedings, liabilities (including statutory liability and liability to third parties), penalties, and costs (including without limitation, legal costs on a full indemnity basis), awards, losses and/or expenses, due to or arising out of:

(a) any use of the Site or any Service;

(b) your connection to the Site;

(d) your violation of any rights of another person or entity; or

(e) your breach of any statutory requirement, duty or law.

15. Severability

15.1 If any provision of this Agreement is found to be illegal, void or unenforceable under any law that is applicable hereto or if any court of competent jurisdiction in a final decision so determines, this Agreement shall continue in force save that such provision shall be deemed to be deleted.

16. Relationship of Parties

16.1 Nothing in this Agreement shall constitute or be deemed to constitute an agency, partnership or joint venture between Holiday Inn Express Singapore Clarke Quay and you and neither party shall have any authority to bind the other in any way.

17. Waiver

17.1 No waiver of any rights or remedies by Holiday Inn Express Singapore Clarke Quay shall be effective unless made in writing and signed by an authorised representative of Holiday Inn Express Singapore Clarke Quay.

17.2 A failure by Holiday Inn Express Singapore Clarke Quay to exercise or enforce any rights conferred upon it by this Agreement shall not be deemed to be a waiver or variation of any such rights or operate so as to bar the exercise or enforcement thereof at any subsequent time or times.

18. Assignment

18.1 You may not assign this Agreement or any of its rights or obligations under these Agreement to any party.

18.2 Holiday Inn Express Singapore Clarke Quay may, by notice in writing posted on its website, assign all of its rights and interests relating to or in connection with this Agreement, the Site and/or Services to a wholly-owned subsidiary of Holiday Inn Express Singapore Clarke Quay (the “Transferee”) without your consent.

18.3 Without prejudice and in addition to the right under Clause 18.2above, Holiday Inn Express Singapore Clarke Quay may, by notice in writing posted on its website (the “Notification”), transfer and/or novate all of its rights, interests, obligations and liabilities relating to or in connection with this Agreement, the Site and/or Services to the Transferee, and you shall not withhold your consent thereto. For the avoidance of doubt, you hereby consent to (a) the assignment of all rights of Holiday Inn Express Singapore Clarke Quay relating to or in connection with this Agreement, the Site and/or Services to the Transferee, (b) the assumption by the Transferee of all liabilities of Holiday Inn Express Singapore Clarke Quay relating to or in connection with this Agreement, the Site and/or Services, (c) the release of all obligations of Holiday Inn Express Singapore Clarke Quay relating to or in connection with this Agreement, the Site and/or Services, and (d) the Transferee taking the place of Holiday Inn Express Singapore Clarke Quay as if it were named in all documents relating to or in connection with this Agreement, the Site and/or Services as a party thereto in place of Holiday Inn Express Singapore Clarke Quay, in each case with effect from such effective date as may be informed in the Notification.

19. Rights of Third Parties

19.1 Except as provided for in Clause 14, a person or entity who is not a party to this Agreement shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any term of this Agreement, regardless of whether such person or entity has been identified by name, as a member of a class or as answering a particular description.

20. Force Majeure

20.1 No party shall be liable for any failure to perform its obligations under this Agreement if the failure results from a Force Majeure Event (defined below), provided always that whenever possible, the affected party will resume that obligation as soon as the Force Majeure Event occasioning the failure ceases or abates.

20.2 For purposes of this Agreement, a “Force Majeure Event” is an event which is a circumstance or event beyond the reasonable control of a party which affects the general public in that party’s country or in the territory, and which results in the party being unable to observe or perform on time an obligation under this Agreement. Such circumstance or event shall include industrial action or labour disputes, civil unrest, war or threat of war, criminal or terrorist acts, government action or regulation, telecommunication or utility failures, power outages, fire, explosion, natural physical disasters, epidemic, quarantine restrictions, and general failure of public transport.

21. Governing Law & Jurisdiction

21.1 This Agreement and all matters relating to your access to, or use of, the Site and the Services shall be governed by and construed in accordance with the laws of Singapore including without limitation the provisions of the Singapore Evidence Act (Chapter 97) and the Electronic Transactions Act (Cap. 88), without giving effect to any principles of conflicts of law.

21.2 You hereby agree to submit to the non-exclusive jurisdiction of the Singapore courts.

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