Frequently Asked Questions
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Where is Holiday Inn Express Singapore Clarke Quay located?
Our hotel is located at 2 Magazine Road, Singapore 059573, in the vibrant Clarke Quay area. We are just a few minutes’ walk from Chinatown, Fort Canning Park, and the Singapore River, with easy access to Orchard Road for shopping. The nearest MRT stations are Clarke Quay, Fort Canning, and Chinatown, making it convenient to explore the city.
What are the check-in and check-out times?
Check-in time is from 2:00 PM, and check-out time is by 12:00 PM. Early check-in and late check-out are available subject to availability and come with a charge.
What types of rooms do you offer and how many guests can stay?
We offer Standard Rooms, available in Queen and Twin bed options, with views of Marina Bay Sands, the city, courtyard, or top view. Each Standard Room accommodates up to 2 guests. Extra beds are not available, but baby cots can be requested.
Is breakfast included in my stay?
Yes, we provide a FREE Express Start Breakfast every morning with all room bookings. Wi-Fi is also free throughout the hotel.
What is your cancellation policy?
Cancellation policies vary by the room rate chosen. Non-refundable bookings cannot be refunded, so please check the terms before booking.
Do you allow children and what is the policy?
Children are allowed and may share existing bedding with adults, adhering to the room’s maximum occupancy.
Is the hotel smoking-friendly?
Our guest rooms are non-smoking, but designated smoking areas are available within the hotel premises.
Are pets allowed?
Pets are not allowed at our hotel.
What facilities are available on-site?
Guests can enjoy our rooftop pool, 24-hour fitness centre, Two Hands Cafe, Great Room Bar, and vending machines offering food and drinks. Parking is available for a fee.
Can I store my luggage at the hotel?
Yes, luggage storage is available before check-in and after check-out for guest convenience.
Is there laundry service?
We offer a chargeable laundry service as well as self-service laundry machines on level 2 for guest use.
What kind of Wi-Fi and power outlets do you provide?
Wi-Fi is free throughout the hotel and suitable for streaming and work. Rooms have universal power sockets for your convenience.
Who are your typical guests and why choose this hotel?
Our hotel primarily caters to couples, solo travellers, and business guests who appreciate smart, simple travel. We offer practical amenities in a prime location.
Are there any special guest perks?
Guests get access to our #WhatsAroundCQ Discount Pass, which provides exclusive discounts with partners.
We also partner with AnyWheel to offer bike rentals and portable power bank rentals to enhance your city exploration experience.